How do I contact Lightspeed?

We can still be reached via chat at help.upserve.com.

How will my POS system change?

You won't notice any changes in your day-to-day. Our apps, website and support team all remain in place and here for you.

Will my integrations with other restaurant software still work with Lightspeed POS?

Yes, all former Upserve integrations will remain operational. For a full list of supported integrations visit lightspeedhq.com/restaurant/integrations

Are Upserve and Lightspeed the same company?

Yes, Upserve is now part of Lightspeed. Our commitment to independent small businesses remains the same. We continue to provide solutions, including point of sale, ecommerce and payment processing to help new and growing businesses scale.

Digital Gift Cards: Visit lightspeedhq.com/upserve/digital-gift-cards-terms-and-conditions Online Ordering: Visit lightspeedhq.com/upserve/online-ordering-terms-and-conditions

Watch a demo Request a quote

Are you a customer?

The way you use your system day-to-day isn’t changing, it simply has a new look. Our suite of solutions will continue to be supported and maintained, and you don’t need to take any action.

Lightspeed Restaurant (U-Series) Reports (HQ) Login
Lightspeed Restaurant (U-Series) POS (Breadcrumb) Login
Lightspeed Restaurant (U-Series) Support
Lightspeed Restaurant (U-Series) Billing

Our hardware store is open for business.

Upgrade your Lightspeed system with new terminals, handhelds and more.

U-Series hardware

Lightspeed Support is available around the clock.

Reach us by phone or chat, or search our online resources.

U-Series Support

Update your Lightspeed Restaurant apps.

For the best experience, upgrade to the latest Lightspeed apps. We regularly update our apps to keep business running smoothly for entrepreneurs like you.

Go to the App Store Go to the Google Play Store

Our story

We began our journey as Swipely in 2009, and set our sights on helping businesses make better decisions with data. When we learned most of our customers were restaurants, we pivoted to Upserve, acquiring Breadcrumb POS in 2016 and making it our own. Upserve and Upserve POS became the premiere hospitality solution for business owners who wanted their systems and data to work harder for them while retaining crucial information about guest preferences.

In 2020, we announced that we had been acquired by Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and provide exceptional customer experiences.

Frequently asked questions

Upserve, Inc. is a registered Independent Sales Organization of Wells Fargo Bank, N.A., Concord, CA.