Lightspeed POS Reviews

Lightspeed Restaurant reviews | #1 rated POS

From our feature-packed platform with embedded payments to our top rated 24/7 support, personalized onboarding and customer success teams, see what real customers are saying about Lightspeed.

Watch a demo

Retail Restaurant

"Lightspeed is for everyone!"

"Lightspeed is able to handle restaurants from quick-serve to table service with no problems. We have used it for both types of restaurants. We had servers who waited tables in our fine dining space, and we have a self-service model where the customers order on ipads on their own! Both have worked great with Lightspeed. The system can handle just about anything you throw at it. It is incredibly flexible regarding splitting tickets, on-the-fly changes to menus and pricing, accommodating notes and discounts, etc."

Rated 4.5 out of 5

"Take the plunge, get Lightspeed."

"Started with Lightspeed during covid, and it was possibly one of the best decisions we could have made for our restaurant. We are now able to accurately determine quantities of items sold and see what menu items are performing under to be able to advertise and highlight those items. Customer support is always available and I’ve never had to wait long to be connected to someone when I needed help. They will do their absolute best to fix every problem you have."

Rated 4.4 out of 5

"User friendly!"

"For service, the floor plans, menus, and payment buttons are all easy to see and use. Makes for a faster and more efficient service every night. The reporting is in-depth and also easy to find/consume. The reports are visual and make it easy to at-a'glance understand how the service is performing."

Rated 4.4 out of 5

"The best of the best."

"I’ve been a Lightspeed customer for over 2 years and these people really go above and beyond to bring you and your customers the latest and greatest features to you and your customers. When we were deciding what company to go with I knew Lightspeed would be the company to propel my industry into the 21st century!"

Rated 5 out of 5

"Highly Recommend Lightspeed Restaurant POS."

"Very pleased with the complete service and support provided by Lightspeed POS. The integrations available with Deliverect and OrderAhead has definitely made our service run a lot smoother and simplified our process greatly. It's easy to add menu items and modify menu items. Would highly recommend!"

Rated 4.1 out of 5

"Lightspeed to me is a premium product. It has so much versatility. That's what you like to see when you're working with the best services."...

Read the story

"When I first used Lightspeed as a waiter, I was like, ‘Oh, okay, I see why people would switch to this. It is really user friendly."...

Read the story

"We started with one location and we have since added two more across our portfolio. If we expand again, we’d add [Lightspeed] again." ...

Read the story

"The Lightspeed team including the customer service specialist and developers have helped us build our business to what it is now with ease."...

Read the story

Talk to an expert

Just a few of our other notable customers

See why restaurant owners and operators choose Lightspeed

Lightspeed is a complete POS solution that not only allows you to run your business, but supports your growth in a way that no other POS provider can.

Main features		Toast	TouchBistro	Square	Clover	Micros
Order and pay at table Open, split and close checks with a single tool.	•	•	•	•	•	•
Core sales reporting Get sales totals, payment summaries and till totals.	•	•	•			•
In-depth insights Clear dashboards automatically creating valuable insights and find out what keeps guests coming back with detailed reports on menu and staff performance.	•					•
Integrated payments reporting Integrate customer, operational and payment processing data for a 360° view of your business.	•	•	•	•
Multi-location management Keep track of guest data and reports across locations, change all menus in a few clicks and more.	•	•		•	•	•
Advanced inventory management Track, order, receive, prep and understand your inventory.	•	•	•			•
Fast and transparent integrated payment processing Accept all payment types on and off premise with no hidden fees.	•	•	•			•
Extensive PMS integrations Integrate with a wide-range of PMS providers. Connect your PMS and POS for a seamless customer experience everywhere in your hotel	•					•
Free 1:1 onboarding Get personalized training at no extra charge.	•		•			•
Cloud-based across all devices Access your data from any device to track sales, performance and customer data remotely.	•	•	•	•	•	•
Offline mode Keep serving and keep all your POS hardware communicating while the internet is down.	•		•	•	•	•
Advanced coursing and bill-splitting options Easily split bills by seat, item or amount.	•	•	•	•	•	•
Extensive network of integrations Personalize your POS to your exact needs with a huge selection of best-in-class plug-and-play integrations.	•	•	•	•	•	•
Flexible hardware options Customize your setup or continue using what you already have.	•		•	•

Order and pay at table
	•
Toast	•
TouchBistro	•
Square	•
Clover	•
Micros	•

Core sales reporting
	•
Toast	•
TouchBistro	•
Square
Clover
Micros	•

In-depth insights
	•
Toast
TouchBistro
Square
Clover
Micros	•

Integrated payments reporting
	•
Toast	•
TouchBistro	•
Square	•
Clover
Micros

Multi-location management
	•
Toast	•
TouchBistro
Square	•
Clover	•
Micros	•

Advanced inventory management
	•
Toast	•
TouchBistro	•
Square
Clover
Micros	•

Fast and transparent integrated payment processing
	•
Toast	•
TouchBistro	•
Square
Clover
Micros	•

Extensive PMS integrations
	•
Toast
TouchBistro
Square
Clover
Micros	•

Free 1:1 onboarding
	•
Toast
TouchBistro	•
Square
Clover
Micros	•

Cloud-based across all devices
	•
Toast	•
TouchBistro	•
Square	•
Clover	•
Micros	•

Offline mode
	•
Toast
TouchBistro	•
Square	•
Clover	•
Micros	•

Advanced coursing and bill-splitting options
	•
Toast	•
TouchBistro	•
Square	•
Clover	•
Micros	•

Extensive network of integrations
	•
Toast	•
TouchBistro	•
Square	•
Clover	•
Micros	•

Flexible hardware options
	•
Toast
TouchBistro	•
Square	•
Clover
Micros

See Lightspeed in action

Ultra-stable platform. Best-in class insights. 24/7 support.