Lightspeed Retail

One of the more unique and powerful features of MerchantOS are Vendor Integrations. They allow MerchantOS to receive product data from vendors that make up our Product Catalogs. They also provide our retailers with streamlined tools for placing orders and receiving invoice information. Here is a quick overview of the types of Vendor Integrations that we support:

• Catalog: A Catalog integration allows us to get updates to a Vendor’s catalog on a nightly basis, keeping that information fresh in our system for retailers to use for placing orders and selling products.Note: We also support importing catalog files for non-integrated vendors. We have hundreds of catalogs for vendors who are not integrated. If you have a catalog you would like to see in MerchantOS email it to [email protected]
• Stock Level: Stock Level integration usually goes hand in hand with our Catalog integrations. They provide product availability to retailers when creating purchase orders allowing them to avoid back orders.
• Purchase Order: Purchase Order integration allows us to format and transmit purchase orders on a retailers behalf to a vendor. Because we have exact catalog information and the exact purchase order information from the retailer this reduces ordering errors and speeds up purchase order creation and acceptance.
• Invoice: Invoice integration compliments Purchase Order integration. Once a Purchase Order has been fulfilled by a vendor, the Invoice for the order may differ from the Purchase Order (products may be out of stock, costs may have changed, etc). Invoice integration allows retailers to link their Invoices to Purchase Orders in MerchantOS ensuring that they have the correct quanity and cost information reducing receiving errors.
• Labelling: Some vendors have the ability to pre-print or pre-label products before sending them to retailers. Labelling integration allows the retailer to send the information they want on the label quickly from within MerchantOS. This information can include descriptions and prices, as well as barcode information. Labelling integration ensures that a retailer can start selling products as soon as they are received.
• Sell Through: Sell Through Integration allows a retailer to report product sales information back to a vendor. This information is useful for a vendor to manage supply chain ordering as well as tracking how quickly different products are selling. MerchantOS provides retailers with the option to provide this data to vendors who support it. The type of information requested by each vendor is unique, but is usually confined to product information and stock quantity or sale dates. If you have questions about Sell Through data please contact MerchantOS support.

MerchantOS supports all of these types of Vendor Integrations, however not all vendors have the ability for us to implement every integration. Many vendors start with a Catalog integration, since other integrations rely on it and it can be finished quickly, before adding other functionality. Here is a list of vendors that have at least one integration with MerchantOS and any news on new integrations that we are working on with them.

Current Integrations

Bicycle Technologies International

We currently have Catalog and Stock Level integration with BTI. We are in discussion with them to implement full Purchase Order Integration. For now retailers can use the Email Purchase Order feature in MerchantOS to send their orders to BTI. Enter [email protected] into the Email 1 field in your Bicycle Technology International vendor record. Now when you create a Purchase Order you can click the Email tab on the left side of the screen and the correct email address will be entered for you to send your order to BTI.

DownEast Bicycles

We currently have Catalog and Stock Level integration with DownEast. We are actively working on a Purchase Order integration that will allow for retailers to send their orders directly.

Giant Bicycles

We currently have Catalog, Stock Level, Purchase Order and Sell Through integration with Giant. We’ve been in discussion with Giant about implementing Labelling integration, however we are very early in discussions and do not have any timeline for if or when that integration may be completed.

If you are a Giant Dealer, Giant is requesting that you turn on Sell Through data sharing. This can be done in your Giant vendor record in MerchantOS. If you have questions about what information we would be sending to Giant, or need assistance turning on Sell Through data sharing please contact MerchantOS. If you have questions about how Giant will be using that information please contact your Giant Sales Representative.

Hans Johnsen

We currently have Catalog and Stock Level integration with Han Johnsen.

Hawley

We currently have Catalog, Stock Level and Purchase Order integration with Hawley. Stock Level checking with Hawley is done in real-time. We are currently working with them to implement Invoice Download.

J&B Importers

We currently have Catalog, Stock Level and Purchase Order integration with J&B. Our Purchase Order integration with J&B is relatively new, so if you order from J&B check it out.

Quality Bicycle Products

We currently have Catalog, Stock Level, Purchase Order, Invoice and Labelling integration with QBP. If you order from the QBP Utah distribution center you can now select that in the QBP vendor record to see Stock Level information from there. Stock Level information from QBP is checked in real-time.

Specialized

We currently have Catalog, Stock Level, Invoice and Sell Through integration with Specialized. We are currently actively working on Purchase Order integration with Specialized.

Upcoming Vendor Integrations

We are in active discussions with the following vendors to get them integrated. The specifics about what kind of integrations we are pursuing and when they will be available to MerchantOS users are in constant flux. But we are working to provide as complete an integration with each vendor as possible as quickly as possible.

• Electra Bicycle Company

Why So Many Bikes?

You may have noticed that all of our integrated vendors are in the bicycle industry. While this is an important industry for us, we are not limited to just bikes! We will integrate with a vendor in any industry who has the ability to integrate. We’ve been in contact with vendors in the Pet industry and Hobby industry about the possibility of integrating. When those talks have progressed to where we have something to announce we will let you know.

Want to Integrate?

If you are a product vendor who thinks they and retailers who order from them could benefit from an integration with MerchantOS, please contact us! You can contact Nate at 866-554-2453 x95 or [email protected] to get started. He can answer your questions about how to get started integrating.

Want a Vendor To Integrate?

If you are a retailer who would like to see your favorite vendor integrate with MerchantOS we would recommend that you contact the vendor directly and ask them to integrate. We’ve found that this is much more successful than us contacting vendors. As a retailer you already have a relationship with a vendor and you can argue more effectively for why integrating with MerchantOS would save you time and money. If a vendor is interested have them contact us and we will work with them to get the integration started.

See a complete list of our vendor catalogs.