Lightspeed Retail

New Features and Enhancements

Item Import tool: Today, we proudly announce our new feature that let’s you import up to 1000 items in under 1 minute – the Item Import tool! Using the data from an import file, it allows you to quickly and easily:

  • create new inventory items.
  • update existing items.
  • import item images.

As a new Lightspeed Retailer joining us from another POS platform, this tool is particularly useful at getting your new items moving without delay. As for our seasoned Retailers, you’ll have achieved complete control of your inventory with the ability to add and update items. By keeping key item fields updated, such as default cost, categories and reorder points/levels to name a few, you can leverage the most out of your Retail account’s arsenal of features designed to help you:

  • simplify your business.
  • manage your inventory.
  • get accurate data to make smarter decisions.

For more information on the Item Import tool, please click here.

Creating brands: When entering information in the Details section of your items, you can now create new brands on the fly, saving you time and unnecessary clicks to the Settings > Brands section. With the redesigned Brand drop-down menu, you can also search for existing brands without having to scroll down an entire alphabetized list. 

For more information, please click here.

Adjusting average cost: If your Retail account uses the Average Cost cost method, accidentally entering an incorrect unit cost when adding an item to your inventory will impact the average cost of the sale item in your reporting down the road (e.g. the Margin Per Line report). As your profit and margin calculations in your reporting are based on the average cost of sale items, we understand the importance of being able to correct this field. This is why as merchant using the Average Cost cost method, you can now retroactively adjust the average cost of your sale items, bringing more flexibility and accuracy to your reporting and accounting.

For more information, please click here.

Item graphs: The Graph section of your items is now redesigned to bring you a fast, modern and intuitive user interface so you can clearly analyze the unit sales of your items:

  • by day.
  • by week.
  • by month.
  • by total YTD.
  • by all periods.

Curious to see these new sales graphs? Navigate to an item’s Graph section and have a look!

API Clients: Our API Client registration forms are now completely redesigned in order to simplify and streamline the creation and modification of API Clients for our partners who integrate with our Retail API.

For more information, please see our Retail API documentation. 

Bug Fixes

  • Omnichannel warning in Retail : When archiving an employee or removing the eCom permission from an employee role in a Retail only account, a warning message that should only display in omnichannel accounts (Retail with eCom) appears. This is now fixed. 
  • Searching manufacturers: When searching in Inventory > Manufacturers, the number of search results displays but the list of manufacturers does not. This is now fixed.
  • Special orders, layaways and average cost: If an item is reserved on a special order or layaway and the Unit Cost of the remaining inventory lot is adjusted, when the special order or layaway is completed, the sale line’s Average Cost is not reflecting the newly recalculated Average Cost. This is now fixed. 

Lightspeed Retail with eCom

Feature Enhancements

Brands: Our vision for our omnichannel merchants is to continue to unify the Retail and eCom experience into one Lightspeed experience. One new way that we’re contributing to this vision is by providing consistency between our two platforms by renaming Retail manufacturers to brands. This brand new enhancement, combined with our recently redesigned set of rules when creating brands, will improve your omnichannel experience by:

  • streamlining and bringing more clarity to workflows involving creating and updating brands.
  • proactively avoiding future brand duplicates by making brands unique and duplicates impossible to create.

eCom payment types in Retail: To help you balance the books when reconciling refunds and returns in Retail, existing eCom payment types have their Refund As setting set to themselves by default in Settings > Payment Types.