Lightspeed Restaurant K-series

What’s new this week in

🚀Lightspeed Restaurant (K-Series)🚀

These notes are for Partner use only and not recommended to be shared with customers.

Jun 2023 May 2023 Apr 2023 Mar 2023 Feb 2023 Jan 2023 Dec 2022
Nov 2022 Oct 2022 Sep 2022 Aug 2022 Jun 2022 May 2022 Apr 2022 Mar 2022 Feb 2022 Jan 2022
Dec 2021 Nov 2021 Oct 2021 Sep 2021 Aug 2021 Jul 2021 Jun 2021

June 2023

Date: June 21, 2023

New Back Office 2.0 updates:
- Under Configuration > Settings > Tax, resellers can now access the new tax and tax profile pages. This update will assist our partners in helping our customers set up taxes.
- We’ve added a new support script that allows for bulk enabling or disabling the ‘allow discounts’ setting on items/combos/groups per location and accounting group, offering greater control and flexibility.
- In Reports > Reports, statistic categories are now included when exporting the Product Mix Report. This update will enhance the analysis of product performance.
- In Menu Management > Items, we’ve reintroduced the ability to export multiple prices in the new item library, increasing functionality for price management.
- We’ve introduced a new Finances tab in the navigation menu where users can find Lightspeed Capital and sign up for Lightspeed Payments directly in Back Office.

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May 2023

Date: May 25, 2023

New Back Office 2.0 updates:
- We’ve deployed a fix to our Financial API that improves the handling of tax arrays. This update will enable our partners to receive detailed breakdowns at the order level for each tax category, regardless of whether the situation involves a single tax or multiple taxes.
- When looking at paid receipts in Reports > Reports > Receipt Report, there is now a button where you can edit the number of covers on the receipt. This update offers users more flexibility in handling receipt data.

Date: May 11, 2023

New Back Office 2.0 updates:
- We’ve fixed an issue within the Financial API concerning the ‘Get accounting groups’ feature where the accounting groups returned did not correspond to those of the requested business location. Instead, they were matching all accounting groups across all businesses that the user, who performed the initial authorization, had access to.

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April 2023

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March 2023

Date: March 24, 2023

Updates this week include the following system improvements:

New Back Office 2.0 updates
- We fixed some issues affecting the new POS Configuration page:
  - We restored the “Tips are provided after payment” setting.
  - We resolved issues with the “Keep every item separate on the customer receipt” and “Give each duplicate item its own line on receipts” settings. They now work as expected.
- We resolved an issue with the date-selection calendar in several reports: Product Mix Report, Labor Report, Sales Dashboard, and the Lightspeed Payments Report. The selected date range no longer adds an extra day and remains consistent when navigating to details and back.
- We made some updates to menus:
  - We’ve improved the message clarity for when menu-sharing attempts fail. Error messages are now more detailed and precise about what went wrong.
  - We’ve made significant performance improvements in loading and editing menus, including sub-screens and buttons.

Date: March 10, 2023

Updates this week include the following system improvements:

We’ve launched Part 1 of the Notification Center in the POS. A bell icon now appears in the POS header, allowing users to view alerts that require attention, such as a Device Reload request.
New Back Office 2.0 updates
- We’ve enhanced the customer detail export functionality to accommodate businesses with more than 10,000 customers. This improvement ensures that even the largest businesses can export their complete customer list.
- We’ve improved performance related to menu-sharing. Sharing menus with multiple locations is now faster, which is especially beneficial for multi-location customers with complex menus.
- Deleted employee hours are no longer included in the total worked hours calculation in Hours > Monthly hours.
- Non-manager roles can now perform payment terminal closing. To enable this, go to Configuration > Users > POS User groups and then Configure the selected user group, then enable “User can manage payment terminal settings in the POS.”

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February 2023

Date: February 24, 2023

Updates this week include the following system improvements:

New Back Office 2.0 updates
- We’ve added a new option to Configurations in Back Office: the Beta Center. Here, users can enable features currently in a beta testing phase, giving them more control and transparency over the additional components of their accounts. Additionally, users will also have access to the following options:
  - Ability to disable beta features without contacting Lightspeed Support.
  - A space to provide feedback on beta features directly within the product.
  - Quick access to Help Center articles related to beta features.
  - Early access to upcoming special features.
- We fixed some issues:
  - In the new POS configurations > Mews section, we have improved the display by showing the name instead of the ID.
  - On the new items import and LS Accounting page, the Save button is no longer hidden behind the chat button.
  - When creating a new customer, the primary and secondary addresses are now saved as expected.
- We have made some performance improvements:
  - Sharing combos with multiple locations has been streamlined and is much faster than before.
  - On the Sales dashboard, the amounts are now automatically updated when the dates are changed.
  - Users can once again import and export a menu from the Menu overview page, and when updates fail in a shared menu, users will now be able to see the reasons why.

Date: February 21, 2023

Updates this week include the following system improvements:

New updates:
- We updated the logic of the customer “Allow email notification” behavior for the Order & Pay API:
  - For new customers, the default setting for email notifications will be “off” (i.e., “FALSE”).
  - For existing customers, the system will not change their current email notification settings.
  - Partners can choose to turn email notifications on or off for orders using the “emailNotification” variable in the consumerInfo object (“ENABLE” “DISABLE” or “DONT_CHANGE”).
- We’ve added a new endpoint to the Order & Pay API that allows third-party systems to access account profiles and select specific prices associated with those profiles. This eliminates the need for manual transfers of account profiles. See our API documentation: get account profiles.

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January 2023

Date: January 20, 2023

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- We fixed an issue where the Receipt Report wasn’t updating as expected when sorting results by Date.

Date: January 6, 2023

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- API users can now find multiple item prices via the Order & Pay API. Item prices that are specific to an Account Profile can now be exposed via GET menu endpoint.

Date: January 3, 2023

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- Activating Price Lists on an account will no longer result in an error. You can now have this feature activated on your account without encountering any issues.
- An issue that prevented users from editing Reporting Shifts during shift configuration has been fixed. You can now edit Reporting Shifts as needed.

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December 2022

Date: December 20, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- The template for new businesses in Luxembourg has been updated with VAT tax rates of 3%, 8%, 14%, and 17% before 2023. From 2023 onwards, the tax rates will be 3%, 7%, 13%, and 16%.
- All Business Locations in Luxembourg have now been granted access to the “Taxes” and “Tax Profiles” menu items in the Back Office, allowing them to update their VAT information.

Date: December 16, 2022

Updates this week include the following system improvements:

New Order Anywhere updates:
- Users can now upload their brand logo on Order Anywhere via Settings > Appearance > Logo. With this update, merchants can now select a new logo for Dark mode, preview the logo on desktop and mobile before saving, and see recommendations on logo sizes.
- We’ve updated the interface and added a modal that lets users know when a deleted menu is being used in Order Anywhere.
- We fixed some issues:
  - We resolved an issue where table status was not automatically updating when using scan and pay.
  - We’ve improved the appearance of the UI on the pending screen that appears on table ordering.

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November 2022

Date: November 11, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- For receipts paid with Lightspeed Payments, going to Report > Receipt Report, selecting a receipt, and accessing the Prints journal will now show the merchant copy alongside the customer copy of the receipt.

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October 2022

Date: October 25, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- We added Weather and Impression data points to the Sales Dashboard. Now, if a user logs the weather and impression when opening a new shift on the POS, those figures will appear near the top of the Gross sales graph.
- We’ve updated the Italian business template.
  - Users in Italy can now enable tipping in their Configurations and Payment methods.
  - We added the 0% tax and linked it to the correct tax profile.
- We made an update for our finance department and created a script that can mark multiple invoices as paid. This is needed when customer invoices are being covered by partners.
- We fixed some issues:
  - We fixed an issue that was causing some Combos to not appear in Back Office.
  - We removed the POS User role: “[Danger] User can’t close accounts,” which was neither being used nor working as expected.
  - We resolved an issue where users who worked in Back Office V2 could only see V2 data in some reports after migrating to V3.
  - Users in the POS user group: “Users in this group are not allowed to log in (time-clock only users)” now appear as expected in Back Office > Hours > Monthly hours.

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Date: October 14, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- We fixed an issue where adding large quantities of items using the Register screen’s keypad will result in a negative number.
- The QR code now prints automatically if Activate money back on meal vouchers is enabled in the POS configuration.
- We fixed an issue where receipts for LS Payments transactions were still printing even when disabled.
- We fixed several issues affecting the ‘Tables’ screen (POS floor plan):
  - The first letters of staff members’ names now reliably appear on the floor plan regardless of where you access it.
  - The colored status icons for tables now always appear as expected

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: October 7, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- Users can now access an accounting integration overview page via Integration > Accounting.
- All users with access to the production center page in Back Office can now set up the QSR Automation KDS via Configuration > Printing.
- We fixed some issues:
  - We resolved an issue that was causing errors when saving a new WebExtension.
  - We removed a duplicate tax breakdown section from the Condensed Business Report. The correct sections are now displayed.

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September 2022

Date: September 30, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- Users can now export the Consolidated Fiscal Summary and Condensed Business Report to a CSV file and view their data using their preferred spreadsheet software program.
- Additional information has been added to the Condensed Business Report:
  - We added an extra line to the Cash report called ‘Taking tips” that appears when the setting Servers take their tips in cash at the end of the shift is enabled for at least one POS user. “Taking tips” shows tips earned via all payment methods (excluding cash) for users with this setting enabled.
  - We added “Total tips” to the Takings section to show the tips per payment method.
- We fixed some issues:
  - We resolved an issue where it was impossible to export the Receipt report. In addition, we also fixed instances of the Receipt report and the Sales report not showing particular data.

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Date: September 16, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- Users in France can find up-to-date certification documents for app versions 3 and 4 in the ‘Fiscal details’ section on the Business Settings page.

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Date: September 9, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- Users can now be given permission to access Stock Management and change stock levels without simultaneously being given the ability to edit configurations.
- We fixed an issue where Swiss currency (CHF) lines sometimes appeared on downloaded Business Reports on non-Swiss accounts.
- We improved the menus:
  - We optimized menus so that they load and synchronize faster.
  - We resolved an issue that was intermittently preventing some users from accessing menus.

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August 2022

Date: August 26, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- When exporting the Product Mix Report, the columns in the downloaded CSV file now appear in the same order as the columns in Back Office.
- We improved the Apaleo integration so that users can map Apaleo sub-accounts to Lightspeed accounting groups per POS Configuration.
- We fixed some issues:
  - Users can now access a shared menu in Back Office and then switch to another location without encountering an error.
  - We solved an issue where service charges taken on a few select days in August were not appearing in the Business Report.

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Date: August 12, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- We added missing fields (Tax identifier, Fiscal code, and Destination code) to the Customer details page for Lightspeed users in Italy.
- When switching business locations through the navigation menu, locations will now be listed alphabetically.
- When configuring devices and setting a device role, the Ghost role has been deprecated and is no longer available.
- Back Office alerts now only appear for users with [BO-CONFIG] and [BO-WRITE] permissions. This change prevents other users from receiving alerts when they don’t have sufficient permissions to fix them.
- From the Receipt builder tool (Configuration > Printing > Receipt), users with owner permissions will now see a button to Replace with the company name.
- We fixed some issues:
  - When hovering over the Shift Results graph on the Back Office Home page, the number of covers now displays as expected.
  - Clicking Tutorial videos through the Help menu now links to the expected YouTube playlist.
  - We fixed an issue affecting the Product Mix Report where sorting the report sometimes caused items to appear twice. Additionally, using the Search bar to find items in the Product Mix Report now consistently yields results.
  - Users can now reliably access customer order history through the customer profile by going to Customers > Customers > selecting a customer > and clicking View beside Transactions.
  - We fixed some issues affecting the Condensed version of the Business Report. Cash is now consistently tracked in a way that aligns with other reports, and the Print report button works as expected.

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June 2022

Date: June 24, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- We added more data widgets to the Sales dashboard, including a cash report, a top-selling employees widget, a widget to see the most popular payment methods, and more.
- We fixed some issues:
  - Sharing a menu from one location to another now mirrors button positions so that the layout is identical to the originally shared menu.
  - When editing the menu screen via Menu management > Menus, you can now sort Sub-screens and menu buttons using the Order by drop-down menu.

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Date: June 16, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- We deprecated Console Back Office to bring users updated features and a modernized interface.
  - When users try accessing Back Office with the original Console URL, they will be redirected to Back Office 2.0.
  - We added an option to the Help menu: “Having trouble with Back Office 2.0?” This option, when clicked, prompts users with a brief survey to gauge any potential issues. After completing the survey, users will receive a link to access Console Back Office without being redirected.

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May 2022

Date: May 20, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- We added support for two new printers: the Star TSP143IV and Star mC-Print 3. Note: Lightspeed Restaurant POS (K) version 4.1.40 and above is required.
- Labor Report updates:
  - You can now export all the data from the Labor Report.
  - We added a small glossary to the Labor Report so customers can quickly look up definitions for frequently-used terms.
- Small updates:
  - The “Apply next matching rule” option for Tax Profiles is now also available in UAE & Australia.
  - When a menu is shared between locations, and you are logged in to the ‘main’ location, you can now update & reload devices of all the ‘child’ locations.
- We fixed some issues:
  - The action drop-down on several pages (e.g., the POS users screen) no longer cuts off.
  - We fixed the “No customer found” error when looking up a customer from Back Office and trying to view Transactions.
  - When exporting the LS Payments Report, the generated filename ended with *.csv_. We removed the underscore so that the file can be opened.

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Date: May 2, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- When creating or editing a table on the floor plan, you can now set a table to 0 covers.
- We made some improvements to performance that speed up load times for menus.
- When clicking the Chat with Support button from the Help menu, the Zendesk Chat now opens as expected.

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April 2022

Date: April 14, 2022

Updates this week include the following system improvements:

New Back Office 2.0 updates:
- Under ‘Help’ in the Back Office, we’ve updated the ‘What’s new’ link with our new release notes page informing customers and Partners of exciting new K-Series product updates, features, and releases*
  - *This page is currently only available in English, supported languages coming soon. We will further improve the site based on customer and Partner feedback.
- The new Labor Report has been added, an all-in-one report featuring an overview of all the sales details of your employees, including tipping and service charges.

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Date: April 8, 2022

Updates this week include the following system improvements and minor bug fixes:

New Back Office 2.0 updates:
- Lightspeed Payments: Support for configuring multiple Payment terminals on one POS is now available in the Back Office.
  - When a Lightspeed Payment terminal is assigned to a device, an additional section will show other terminals that can be used by the specific POS.
  - When selecting Lightspeed Payments on the POS during the payment process, a new window will show where the appropriate terminal can be selected.
  - This functionality requires Lightspeed Restaurant POS (K) app version 4.1.27 or later.

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Date: April 1, 2022

Updates this week include the following system improvements and minor bug fixes:

New Back Office 2.0 updates:
- Businesses in Germany: Users can now download DSFinVK exports in the new BackOffice 2.0 (Reports → German Tax Audit) and access Procedural Documentation for the POS.

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March 2022

Date: Mar 25, 2022

Updates this week include the following system improvements and minor bug fixes:

New Back Office 2.0 updates:
- Product Mix Report: We added a new data field, the service charge! It’s available for all tabs (Product, Statistical categories, Accounting groups, and Account profiles).

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Date: Mar 18, 2022

Updates this week include the following system improvements and minor bug fixes:

We added pagination to the accounting group’s endpoint.
New Back Office 2.0 updates:
- We revamped the user interface for setting up and managing Tax Profiles. At the moment, this is only visible to the following user roles: Global Admin and Support. This functionality will become available to customers in the US and Canada in a later release.
- German accounts: Back Office users can now download DSFinVK exports in the new Back Office 2.0 (Reports → German Tax Audit) and access Procedural Documentation for the POS.

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Date: Mar 11, 2022

Updates this week include the following system improvements and minor bug fixes:

New Back Office 2.0 updates:
- When adding a new table, we will now suggest a table number not yet in use.
- We made some improvements in the Product Mix Report:
  - The first column is fixed and cannot be removed.
  - The Product Mix Report can now be exported as a CSV!
  - Added an extra filter ‘tag’ so you can now filter the data per configuration tag.
We made some display fixes:
- Removed the location selector when a business has only one location.
- Added the Receipt ID to the Lightspeed Payments Report.

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Date: Mar 3, 2022

Updates this week include the following system improvements and minor bug fixes:

We added new business templates for Canada (a copy of the new United States templates).
Back Office 2.0 updates:
- We updated the German support number.
- We added Fatturapa in the Back Office for our Italian customers.
- We updated the Amount column of the Transaction Report for Lightspeed Payments to show the true Gross Amount of a transaction.
- We performed some display updates:
  - We updated the save behavior on the floor plan.
  - We changed the order of the tabs in the Product Mix Report so ‘Products’ is listed first.

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