How many restaurants use POS systems?

The vast majority of restaurants today use POS systems to manage their operations. In 2022, while 87% of restaurant operators were using a POS system, 81% of them were still relying on legacy systems. This trend has shifted dramatically since then, with more restaurants adopting or planning to adopt POS technologies that offer more flexibility and scalability. According to a 2024 survey from Hospitality Technology, a whopping 84% of participating operators plan to upgrade their current POS software to streamline operations and improve service. The top features they’re looking for include integration capabilities (85%), mobile ordering (83%) and cloud-based POS solutions (68%), particularly for handling online ordering and delivery.

Do all POS systems have online ordering?

No, not all POS systems have online ordering capabilities. Many legacy systems focus on in-person transactions, whereas more advanced restaurant POS systems offer online ordering as an add-on or integrate with third-party online ordering platforms.

Do I have to use Uber Direct for delivery if I have my own fleet?

Absolutely not! With Order Anywhere you can choose when, where and how you manage your restaurant delivery services. You are not obligated to use Uber's courier network and can use your own delivery drivers if you prefer.

Do I have to pay a commission to use on-demand delivery with Order Anywhere?

Nope! There are no commissions or marketplace fees to use on-demand delivery with Order Anywhere. You'll pay a fee per delivery (based on distance and speed of delivery) and nothing else.

Can I use both my own delivery drivers and on-demand delivery at the same time?

No, you can't use both simultaneously, but you can easily change your delivery preferences from "use my own staff" to "on-demand delivery" to gain access to Uber's courier network if your fleet is out of commission for any reason. Keep in mind that once an order is placed, it cannot be reassigned.

What's the difference between Uber Direct and Uber Eats?

Uber Direct is a white-label delivery solution that lets restaurants take orders through their own channels (website, app, etc.) then use Uber’s delivery technology and extensive network of drivers for last-mile delivery on demand. Uber Eats is Uber’s online ordering platform. With an Uber Eats integration, restaurants can list their menus on the Uber Eats platform so new customers can discover them and order directly through the Uber Eats app. You can then choose to deliver the orders with your own fleet—and pay a lower commission—or hand last-mile delivery over to Uber’s couriers. The choice is yours.

POS Online ordering

Serve guests wherever they are with Lightspeed Order Anywhere

Streamline order management, whether your customers are in-house, online or on the phone. Easily handle takeout, delivery and in-house orders with a super flexible online ordering system.

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Top benefits of Lightspeed Restaurant POS with online ordering

Simplify your operations and grow your business in every direction with Lightspeed Order Anywhere.

Centralize all orders in one place

Keep it simple in the kitchen with one system producing tickets for both in-house and online orders.

Sync your data and inventory

Seamlessly sync sales data and inventory across all dining types, so your inventory is always on point and reports are unified.

Manage delivery your way

Options for self-managed delivery, commission-free delivery on demand, or last-mile delivery with Uber Eats (or a combination).

Increase revenue

Boost sales by efficiently managing in-house and online orders; reach new customers with a seamless Uber Eats integration.

Get an online ordering solution with access to couriers on demand.

Leverage a white-label solution powered by Uber Direct. Tap into Uber’s world-class courier network on demand with no commissions or hidden fees.

Save the cost and hassle of having your own delivery fleet
Manage delivery your way with built-in, ultra-flexible options in your POS
Give guests a fully branded experience with a white-label solution
Pay only the delivery fee (0% commission, no marketplace fees)

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phone with online ordering interface beside Lightspeed POS

woman checking online order status on her phone, phone with Order Anywhere interface on her right

Own the customer experience from A to Z.

Decide how and who you want to deliver online orders with your own delivery fleet and the self-delivery feature in Order Anywhere.

Choose your terms and criteria
Define your delivery zone, minimum basket value, delivery fee, etc.

Give customers the convenience and flexibility they want
Let customers place same-day, express and scheduled delivery orders.

Simplify workflows and reporting
Consolidate orders from all your sales channels in your Lightspeed POS.

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Online ordering made easy

Deliver a flawless guest experience, consistently, no matter where your guests want to dine. Do it all with no extra hassle for your kitchen or front of house.

All types of dining

Support takeout, delivery and online ordering from the table (scan & pay), all from one platform.

Flexible and customizable

Easily tailor your online ordering platform to fit your brand, workflows and service type.

Secure payment processing

Process payments safely with advanced encryption, keeping customer data secure.

Dynamic order management

Set prep times, control item availability, and enable customer reviews to streamline your workflow.

Turn tables faster with digital menus and online ordering.

Let guests view your menu, order and even pay by scanning a QR code. No need for them to download an app.

Generate unique QR Codes linked to specific menus or tables
Speed up service with easy contactless payments straight from the table
Get real-time transaction data and order updates sent straight to your POS
Boost your revenue through increased table turnover

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customer settling their restaurant tab on their mobile phone, next to a table setting with a QR code and napkin

Simplify order management for your customers and staff.

Make it easy for customers to order online without adding extra steps for your staff.

Adapt to your customers’ changing habits and meet them online
Save time and improve order accuracy with a fully integrated POS system
Manage online menus quickly and easily across your locations
Give guests the convenience and flexibility they want with scheduled pickup times and options

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person using order anywhere on the phone

Lightspeed Order Anywhere online ordering software on desktop and mobile

Give customers a consistent brand experience.

Ensure brand consistency
Boost brand recognition and trust by owning your brand and messaging across your sales channels.

Look sharp
Display your menus online in a professional digital layout.

Design digital menus designed to maximize profits
Create profitable combo menus and highlight your bestsellers.

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Discover Lightspeed Restaurant POS

Lightspeed is the fast, flexible POS and payments platform that's helping restaurants move faster, boost revenue and provide an exceptional guest experience. Perfect for multi-channel restaurants, multi-location restaurants and ambitious hospitality professionals looking to grow their business without limits.

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See what Lightspeed can do for your business

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Considering the switch to Lightspeed POS?

Switching to Lightspeed is easy. From data migration to hardware and payments setup, our industry experts will support you each step of the way.

Get fast 24/7 support
Enjoy fast 24/7 support from our in-house customer support team.

One-on-one onboarding
Get help migrating your data, configuring your POS, staff training and go-live support.

Dedicated Account Manager
Get a direct line to personalized support, issue resolution and tailored strategies.

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