Klaviyo

Klaviyo

Klaviyo is a unified customer platform that gives your online brand direct ownership of your consumer data and interactions, empowering you to turn transactions with customers into productive long-term relationships—at scale. Because the Klaviyo database integrates seamlessly with your tech stack, you can get the full story on every customer that visits, and then—from the same platform—use those insights to automate personalized email and SMS communications that make people feel seen. With Klaviyo, it’s easy to talk to every customer like you know them, and grow your business—on your own terms.

The Klaviyo database integrates seamlessly with your other technology and gives you the full story on every customer that visits—what makes them click, what makes them bounce, and what makes them buy. From the same platform, you can use those insights and Klaviyo’s suite of proven email and SMS templates to automate personalized communications like price drop alerts, friendly cart reminders, and just-in-time recommendations. Customers feel seen, not targeted—which means no more ineffective batching and blasting. Over time, Klaviyo even reveals what works and what doesn’t, uncovering trends that help you acquire and retain new customers while inspiring existing customers to buy again. It’s all there in one intuitive place—no need to start from scratch, and no need to rely on third-party marketplaces and ad networks.

Klaviyo helps with:

• Sales and order data including which products were purchased, the categories they are in, and any discounts applied
• Customer information including First Name, Last Name, and location information
• Shipped and refunded order data
• Advanced email segmentation
• Behavior-based automation
• Customizable templates
• Targeted forms
• Data and Analytics tool

Category:

Customer-engagement, Marketing

Product:

Retail