Capitan

Capitan provides a CRM tailored for climbing gyms. Capitan’s software encompasses waiver and document management, membership and entry pass billing, event scheduling and reporting. Capitan’s fully open and supported API enables teams to connect with the other tools they use to run their business. Capitan currently is used by over 50 climbing gyms from boutique bouldering gyms to multi-location chains across the world.

• Efficiency: The integration between Capitan and Lightspeed ensures a seamless flow of data between gym operations and retail sales, eliminating the need for manual data entry and reducing errors.
• Unified Experience: Customers enjoy a cohesive experience, whether they’re purchasing retail items or engaging in gym activities, fostering loyalty and satisfaction.
• Real-Time Insights: Managers gain real-time insights into both gym and retail performance through consolidated reporting, allowing for informed decision-making and targeted marketing strategies.
• Customer Engagement: With shared customer data, gyms can personalize marketing efforts and loyalty programs, creating a more engaging and rewarding experience for members and shoppers alike.

Category:

Membership Management, Reporting, Scheduling

Product:

Retail