Fireside Chat | The Retail Roller Coaster
In this fireside chat, we brought together the retailer CBS Sports and the wholesaler Marine Layer to discuss how to leverage technology to optimize inventory and demand forecasting.
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Past Events
Leverage retail trends & tech to scale in 2024
It's a year of uncertainties, from customer confidence to slow cash flow. You need to be ready. Learn what trends are driving retail in 2024, what this year's major challenges will be and how retailers can prepare for the year.
Do More with Less: Tackling Restaurant Staffing Challenges in 2024
Staffing shortages threaten your ability to give great service in an era when every experience counts. Learn how restaurants can leverage technology to retain top talent and thrive with fewer staff. Get answers to your questions in a live Q&A.
Promotions and Pricebooks
Allow Lightspeed to help you prepare your POS for your upcoming Black Friday sales or any future in-store promotions you might have. Join our webinar on ‘Promotions and Pricebooks’, to perfect your work flows.
Promotions and Pricebooks
Allow Lightspeed to help you prepare your POS for your upcoming Black Friday sales or any future in-store promotions you might have. Join our webinar on ‘Promotions and Pricebooks’, to perfect your work flows.
Advanced Settings
Our tenured support specialists will be guiding you through the Advanced Settings section of Lightspeed, helping you to utilize your POS to the full potential.
Advanced Settings
Our tenured support specialists will be guiding you through the Advanced Settings section of Lightspeed, helping you to utilize your POS to the full potential.
Order fulfilment & transaction verification
So, orders! Whether you’re overwhelmed or have yet to make your first, we discuss how to utilize C-Series to the fullest; from checkout to fulfilment! We’ll also teach you how to spot orders that may be fraudulent and manage returns effectively.
Order fulfilment & Transaction verification
So, orders! Whether you’re overwhelmed or have yet to make your first, we discuss how to utilize C-Series to the fullest; from checkout to fulfilment! We’ll also teach you how to spot orders that may be fraudulent and manage returns effectively.
End of Fiscal Year Review
The R-Series support team will be reviewing inventory counts and reports to help merchants close out the fiscal year. The team will demonstrate how to filter and export the asset report and history report and will guide you through the steps to create an inventory count from beginning to end.
End of Fiscal Year Review
The R-Series support team will be reviewing inventory counts and reports to help merchants close out the fiscal year. The team will demonstrate how to filter and export the asset report and history report and will guide you through the steps to create an inventory count from beginning to end.
Conquering commerce: How a Black-owned businesses creates community
Want to hear how a Black restaurateur leveled up their business? Join Janelle Bechdol, HR Leadership Consultant and Financial Coach, and Lee-Anne Millaire Lafleur, owner of Palme Restaurant, to learn how Black business owners are leading in their industries. We’ll discuss the partnership between Black-owned businesses and technology, explore how culture serves as inspiration and learn about Lafleur's success in the commerce industry.
Becoming a smarter marketer with modern technology | Replay
When you leverage Lightspeed’s one-stop management platform, every single module works together as one. This means data flows seamlessly between tools—a powerful asset for marketing. Join us to discover how to take your marketing to the next level.
Improving operations through business insights and data | Webinar
Optimize your operations and maximize your revenues with the help of data. Join our webinar hosted on the PGA of Canada Tee Talks podcast to discover how to conduct a full performance review based on key metrics that will help you improve your operation next season (for PGA of Canada members only).
Making the most out of every customer | Webinar
The current golf boom means you don’t need to spend as much energy driving occupancy. Now the name of the game is maximizing revenue per customer. We teamed up with the PGA of Canada Tee Talks podcast to show you how to fully take advantage of your packed tee sheet (for PGA of Canada members only).
Activating Data & Retaining Today’s New Bike Enthusiast | Replay
How do we get new enthusiasts to keep coming back? Join us with our customer Wheelworks, Ascent360 and the National Bicycle Dealer Association to find out how data plays a critical role in customer retention. We’ll talk about which data points are key to capture and what to do once you’ve collected customer information. You’ll leave with a better understanding of buyer intent and how to maximize your point of sale system and eCom website to pull insights effectively. Whether you’re already using data or don’t know where to begin, this conversation is for you.
Integrating technology into your bike store | Replay
Learn how Lightspeed can help you exceed customer expectations, streamline your operations and save you valuable time in this evolving retail industry.
Frostbike Panel Discussion: Transforming data into profitable customer experiences | Replay
Lightspeed is at Frostbike to discuss how data can inform your business decisions and shape customer experiences. Join our panel discussion with Ascent360 and Mike’s Bikes to learn how you can use data to improve customer relationships.
The new era of takeout and delivery | Replay
The future of dining is here. Join Lightspeed, the International Food and Beverage Technology Association, and restaurant owners from Gongfu Bao, BRGR BRGR, and Maynard to find out how to set up your business for success with new revenue streams like delivery and online ordering. This webinar will be hosted by the International Restaurant & Foodservice Show of New York.
Increase your online business reach | Replay
[Webinar in French] Consumer habits are changing and it is becoming essential for companies to develop their e-commerce. In this webinar, you will discover how to increase your brand's online presence to reach more customers. Register now to get ready for your year-end sales. This webinar will be presented in partnership with Le Panier Bleu.
How to convert your online browsers into in-store shoppers | Replay
From entering the store to finding the right products and paying at checkout, retailers need to respond to changing behavior and preferences. Join Bob Phibbs, CEO of The Retail Doctor, and Musthafa Aliasger from Lightspeed to learn how to turn online browsers into in-store buyers and start reimagining the fundamentals of retail.
Future-proof your hospitality business with Lightspeed | Replay
Curious about what Lightspeed can do for your business? We’ve partnered with ResNexus to give you a rundown of all our hospitality products and show you how you can use them to take on the future of the industry.
Shift into high gear with the right POS tools | Replay
Take the lead with modern technology. In this new retail climate, bike and sporting goods shop owners need the right tools to succeed. Join Lightspeed and experts from booxi and Ikeono to learn about top integrations that can help your business grow, connect the online and in-store experience, streamline work orders and take advantage of integrated categories.
Boutique Lifestyle Leaders Association Summit: Technology and Innovation Panel Discussion
We will be speaking at this year's Boutique Lifestyle Leaders Association (BLLA) Summit, a two-day virtual event that brings together professionals in the global boutique hospitality space to discuss everything from technology to design trends. Join Lightspeed during the Technology and Innovation panel with SevenRooms, where we will talk technology, its role in the growth of the boutique market and how boutique hotels can leverage it to get ahead.
Unlocking the future of golf operations | Replay
Curious to know what running a golf course will look like in 10-15 years? We've partnered with Advance Golf to arm you with the insights you need to reinvent and prepare your golf course for the future. In this webinar we’ll cover everything from evolving consumer habits to the new age of managing reservations, pro shops and the food and beverage experience in your golf course.
InStore & online: Choosing the right (omni)channel | Replay
Start speaking your customers’ language. With more than one way to communicate, choosing the right channel for your message can increase revenue and build brand awareness. Hear from retailers Bouche Bée, Out There Outfitters and Rebicycle who can speak from experience in marketing effectively in an uncertain time, increasing customer loyalty and communicating new safety practices. Questions are welcome at this virtual meetup, moderated by experts from Lightspeed and Retail Minded.
Data-Driven Retail: Transforming data into profitable customer experiences | Replay
We're very excited to be speaking at ACTION IN RETAIL, a one-day, live, digital experience. Join our panel discussion with Ascent 360 and our customer Her Hide Out to learn more about how to use data to build relationships with customers and hear how one store adapted and thrived throughout COVID-19. Lightspeed founder Dax Dasilva and Tracey Meyers, Senior Business Reporter, Sustainability Solutions for Women’s Wear Daily will also talk real-time data on consumer spending preferences, retail roadblocks, commerce and partnership opportunities for retailers.
Reopening your business: How to prepare your staff and protect your bottom line | Replay
Get ready to open your doors and adapt to the new normal! Join Gusto and Lightspeed to learn more about how you can successfully open up shop while safeguarding both your business and your employees. In this webinar, we’ll cover how to prepare your inventory, add new revenue streams, empower your team, adapt your employee onboarding experiences and reward customers.
Going omnichannel: How to maximize your retail revenue through multiple touchpoints | Replay
[Webinar in French] There’s more than one way to reach your customers. Find out how to increase your revenue by connecting with customers across multiple channels. In this webinar, we’ll cover everything from marketing your physical and online shop to establishing omnichannel loyalty programs that keep customers coming back.
How to successfully reopen your restaurant | Replay
Counting down the days to reopen your restaurant? We've partnered with UEAT, Push Operations, and two restaurants, Tinc Set and The Train Station Pub, to give you the tools and first-hand advice you need to get ready to reopen and offer safe culinary experiences. Register for our webinar to learn more!
Loyalty and Connection: What Consumers Want From Businesses Right Now | Replay
Join our webinar to learn how to find new ways to connect with your customers and keep them coming back. We’ve partnered with GoDaddy Social to get you all the information you need. In this webinar, you’ll learn how to humanize your social media, craft emails with updates, promotions and discounts, make the most of customer feedback, build loyalty across channels and much more.
How to welcome in-store shoppers after COVID-19 | Replay
Counting the days to get back to business? We've partnered with booxi to help you get started on planning your return to store. Join the fourth webinar from our Future-proof your business series to learn how to offer safe and personalized customer shopping experiences in a post COVID-19 world.
How to connect and sell on social media | Replay
Consumer behaviors and needs are constantly changing due to COVID-19. We've partnered with Facebook to help you get social and start connecting with your customers like never before. Join the third webinar of our Future-proof your business series to learn more about how to engage with customers in the age of COVID-19.
How to market your web store | Replay
Looking to fill up your virtual checkout with customers? It's time to get the tools you need to start marketing your web store and grow your sales. Join the second webinar of our Future-proof your business series to find out how to increase your online traffic and get customers to convert.
How to start selling online | Replay
Expanding online and getting your web store up and running has never been more important. We've partnered with Mailchimp to help you set up your business for online success. Join the first webinar of our Future-proof your business series to get online and start selling.
Strengthen your business with meal delivery | Replay
In this webinar, speakers from Lightspeed and Deliverect will discuss COVID-19’s impact on hospitality, the many pros of pivoting to delivery and how easily it can integrate with your restaurant POS.
COVID-19 Manage the financial impact on your business US | Replay
Have you had to close up shop or change the way you operate your store or restaurant due to the COVID-19 pandemic? We’ve teamed up with KPMG, Homebase and Business Cents to help you learn more about the US federal and financial resources available to help you weather the storm. In this webinar, we’ll show you how to navigate federal resources, tax credits and HR best practices.
COVID-19 Manage the financial impact on your business Canada | Replay
Have you had to close up shop or change the way you operate your store or restaurant due to the COVID-19 pandemic? We’ve teamed up with Deloitte, Dentons, KPMG and Planday to help you learn more about the Canadian federal and financial resources available to help you weather the storm. In this webinar, we’ll show you how to navigate federal resources, tax credits and HR best practices.
eCom 102 Mastering the details | Replay
Did you set up your online store but feel like you’re missing something? We’ve teamed up with our partner AdVision to take your web shop to the next level. Learn creative best practices for design, as well as technical tips to enhance the browsing experience. We’ll also show you how to set your store apart with discount codes and special promotions.
Delivery 102 Mapping the customer journey | Replay
It’s time to get in the driver’s seat. We’ve teamed up with UEAT to show you how to control your system and navigate the customer experience by implementing in-house delivery, online ordering and curbside drop off. We’ll also give you tips to leverage your online ratings and increase your positive reviews.
eCom 101 Opening your online store | Replay
Have you had to close your storefront due to the COVID-19 pandemic? There’s no better time to expand online and open up your eCom shop. We’ve teamed up with our partner PayBright to make sure you have the tools to open your virtual doors. In this webinar, we’ll show you how to get your products online, set up shipping, offer different payment options and follow best practices.
Delivery 101 Starting from scratch | Replay
Need to integrate delivery but not sure where to start? With the COVID-19 pandemic forcing restaurateurs to pivot quickly to delivery to stay afloat, we’ve teamed up with our delivery software partner Deliverect to show you how to get started and make the most of this new revenue stream. In this webinar, we’ll cover the different benefits of a delivery system and how to make this integration work with your POS.