Rutherford's Design saves $8,000+ a year with Lightspeed Payments

Rutherford’s design has been in the interior design industry for over thirty years. While business was doing well, the technology was in serious need of an upgrade.

When Steffanie Evans purchased the company in February 2023, one of her first challenges was finding a POS system to replace the current unreliable and outdated system that had become a challenge.

“Our old POS system would frequently shut down, and we would hope that it would come back up and begin working again. The system was over twenty years old. It was slow, antiquated, and terribly unreliable.”

In addition to system crashes and outdated technology, Steffanie also had frustrations with the former payment processor due to high and unpredictable fees.

The business was charged a variable payment processing rate which resulted in monthly negotiations with the former payment processing company.

Rutherford’s Design made the switch to Lightspeed, which allowed Steffanie and her team to improve operations while reducing processing fees.

“We definitely saved money, and there were no hidden fees like other payment processing companies,” says Steffanie.

Because Lightspeed Payments offers a flat processing rate, Rutherford’s has more predictability with fees, and there’s no need to haggle over unexpected fees or charges.

Since Rutherford's is both a retail store and interior design firm, the business manages a lot of data. From customer profiles and sales to inventory and purchase orders, keeping everything organized used to be challenging.

Thanks to Lightspeed, staying on top of all that data is now seamless and efficient.

As Steffanie puts it, "Lightspeed enables us to hold all our information in one place. I have team members managing various clients and projects, and now we can easily see what's going on—whether a deposit's been made, work is completed or a sale is pending."

She continues, "Previously, everything was on paper, and we’d have to dig through folders or hunt in someone’s office. Now, from home or anywhere, I can log in, pull up the details, and instantly access all the information."