Modern Golf streamlines complex SKU management with Lightspeed
Modern Golf offers custom golf club fitting across nine locations, serving customers coast to coast. As one of the largest stockists of golf club fitting equipment in North America, the company operates a high-volume, detail-oriented business and needs an advanced POS to handle its complex SKUs.
Business type:
Sporting goods
Products used:
Lightspeed Retail
Lightspeed Payments
Lightspeed eCom
Lightspeed Open API
Locations:
Canada
Modern Golf by the numbers
9
locations across Canada
$10,000+
saved in payment processing costs
15,000
Golf lessons a year
The challenge: managing complex SKU requirements
Modern Golf's custom club fitting services require a POS system that can handle thousands of product variations and configurations.
A single golf club might have over 50 unique variations based on shaft length, grip size, lie angle and more. On top of that, each club can come from eight different brands—with multiple models within each brand. This creates an enormous matrix of possible SKUs.
As Paul Fisher, President at Modern Golf, explains:
"From a SKU perspective, the permutations required for these golf clubs are immense. Before adopting Lightspeed, we didn’t have a system that could seamlessly handle such a robust SKU structure."
The solution: upgrading to Lightspeed's advanced POS platform
Modern Golf chose Lightspeed due to its ability to handle complex inventory structures. According to Paul, Lightspeed was the only retail platform that could manage the intricate SKU permutations required for their business without compromising on speed or accuracy.
Adopting the platform meant store teams can conduct golf club fittings, take custom orders, build quotes and accept deposits with ease.
Lightspeed also helps streamline multi-store operations, particularly when it comes to stock transfers. If the team needs to move fitting tools from one store to the next or send them back to the corporate office, they could do so easily with Lightspeed.
"We needed a POS that was very robust from a SKU perspective, and Lightspeed was the only system that satisfied the needs of the business."
Paul Fisher, President, Modern Golf
"We built an API to connect Lightspeed to GymMaster, so when a sale happens, it automatically uploads into the booking platform. That integration has made a world of difference."
Paul Fisher, President, Modern Golf
Enjoying the benefits of embedded payments
Modern Golf uses Lightspeed Payments, which offers a seamless, integrated solution for processing transactions across all locations. In addition to saving over $10,000 in payment processing costs annually, Lightspeed Payments helps the company simplify financial reconciliation and improve cash flow visibility.
The team used to track payments across its nine locations manually, but thanks to Lightspeed Payments, they now have a centralized, automated system that provides real-time insights into sales and payment data, eliminating the need for manual tracking.
Connecting the entire business with Lightspeed's open API
True to its name, Modern Golf offers a very modern experience, allowing customers to book club fittings and lessons online. The team uses the gym management software GymMaster to manage bookings, and they've connected the system to Lightspeed through our platform's open API.
They created a seamless integration that syncs sales and booking data between the two solutions, saving time and reducing human error. When a sale happens through Lightspeed—whether online or in-store—it automatically updates GymMaster’s backend with the customer’s package details. This ensures that customer records are consistent across both systems, enabling a smooth experience for clients and staff alike.