Labor

If you’re looking to build a team for your new restaurant, one of the first steps to take is outlining which roles you’ll need...

If you’re in retail, then you’ve likely come across chatter around the Great Resignation. But what exactly is causing it? And what...

Keeping employees happy and productive is of utmost importance during a labor shortage. According to Lightspeed’s Report on the State...

Among the many effects of the COVID-19 pandemic is a labor shortage across virtually all industries. There are, for several reasons,...

Employee performance is on the mind of every retailer. It can make or break your margins, be the defining aspect of your customer experience...

Great people are the backbone of great businesses. Retail is no different. But it’s proving increasingly difficult to know where...

What exactly is a food consultant? What do they specialize in and how can they help your restaurant business? Whether you are a food-related...

When a bartender cares about making a well-crafted cocktail and puts effort into being conscientious and organized, the art of mixology...

Restaurant life is no walk in the park. From running back and forth between tables and your restaurant POS to standing in the back-of-house...

If you’re a restaurateur, chances are you’ve suffered from what we call wage woes—distinct feelings of hopelessness that creep...

As a server in the US, you likely rely on tips from guests as the bulk of your income. The question is, should you be claiming all...

If someone were to sit your restaurant staff down right now and ask them if they were happy under your employment, what would they...

Front of house staff form the backbone of your restaurant, bar or cafe. Together they comprise a range of skills that drive sales and...

Staff turnover is growing a problem that plagues the restaurant industry. In 2020, due to restaurant closures and restrictions, the...

As COVID restrictions are being rolled back, restaurants in North America are slowly reopening and guests are more than ready to return...

Hiring restaurant employees is a critical function in running a successful business. After all, your team is responsible for the day-to-day...

We’re willing to bet you got into the restaurant industry because you’re passionate about food and hospitality. However, to stay...

In late March, Ontario ordered the closure of all non-essential workplaces to help slow the spread of COVID-19 and flatten the curve...

Being a server at a restaurant is hard. The best servers are master multi-taskers, schmoozer extraordinaires and part mind-readers....

Front and back of house employees are a restaurant’s heartbeat, each contributing to a smooth service and customer experience. But...

So, you want to become a bartender?Working as a bartender may seem fun and glamorous to outsiders. But not everyone has the physical...